Terms and Conditions
Check In/Check Out
- Check in time is 11am and check out time is 10am.
- Valid Driver’s License or passport required for identification upon check-in.
- Early check in and late check out are subject to availability and at the Manager’s discretion.
Park Rules
- Guests are to behave in a manner that does not interfere with the peaceful enjoyment of all other guests and residents. No loud music after 10pm.
- No animals or pets are to be brought onto the premises, that includes the cafe and beach access
- You are responsible for damage, breakages, theft and loss of the property and any part of it during your stay. You must notify us of this immediately. Management may recover from you a repair or replacement cost (at Management’s discretion).
- Management is not responsible for your personal belongings and valuables left in the campsite or communal areas.
- Only the guests nominated and agreed in the booking may stay in the property overnight. If any other guests stay, additional charges may apply or the agreement may be terminated without refund.
- Disturbance to neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund.
Accommodation Rate/Payment
- The accommodation rate is agreed upon and no alterations will be made during or after your stay. Please check the accommodation rate and resolve any questions with reception prior to check in. There is no refund for early departure. Our rates are charged per person not per site.
Complaints/Issues during your stay
- In the case of any problem or complaint, please inform Management at the earliest opportunity in order to rectify the situation as quickly and efficiently as possible.
Breach of Terms and Conditions
- Guests found breaching Terms and Conditions may be evicted without prior warning and, if required, law enforcement will be notified and requested to attend.
Payment and Cancellation Policy
Full Payment Required at Time of Booking
Refund Policy
- There are no refunds for early departures or no-shows. Inclement weather does not qualify for a refund.
Cancellations
- If you notify us 48 hours before your arrival, your booking will be refunded minus a $20 administrative fee.
- If you cancel less than 48 hours before your arrival, all payments will be forfeited.
Third-Party Bookings
Bookings made through travel agents or online platforms are subject to their cancellation policies. Please refer to them for their terms and conditions.